Nella J Style Loft ships to all 50 states within the U.S. including P.O. Boxes.
Shipping & Delivery Times
We typically take 3-5 business days for handling & processing your order. The typical delivery time frame is anywhere from 8-15 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. All products not received after 75 days from the date of purchase are eligible for a refund. You can always contact us at firstname.lastname@example.org with any questions.
Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections.
If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, we will send you a new package if the item is in stock. Please see our refund and return policy for when these might be applicable to shipping situations. https://www.nellajstyleloft.co/pages/return-policy
In some instances, the delivery time may take up to 3 weeks longer than our typical delivery time frame. If this is the case, please contact us at email@example.com as soon as possible and we will do everything we can to help you resolve any situation that we have control over.